

Under Next steps, choose Add members to this mailbox. It may take a few minutes before you can add members. Then the wizard chooses the email address, but you can edit it.Ĭlick Add. On the Add a mailbox page, enter a name for the shared mailbox.

In the Admin center, go to Groups > Shared Mailboxes. Sign in with your Office 365 admin account at. You can also import the list from a CSV file From the list displayed, pick the desired mailboxes, and click Apply.Click Save to save your changes and create the shared mailbox. Enter the names of the desired mailboxes in Select Shared Mailboxes field, and click Find.You can specify different messages for internal (within organization) and external users (outside organization). Based on your need, select the desired option from Enable Auto Reply, Schedule Auto Reply or Disable Auto Reply.Įnter the message that has to be sent in the automated reply email in the text box provided below the auto-reply options.Under Shared Mailbox Tasks, click Shared Mailbox Auto Reply Configuration.This feature allows you to configure the auto-reply options and also specify the desired auto reply email content for Exchange Online shared mailboxes. You can also import the list from a CSV file

Based on your need, select the Enable retention hold option and also specify the Retention hold duration.If you wish to, you can also add an URL to the web-page which has detailed information about the retention policy selected. Select the appropriate Retention Policy, and specify the desired retention period in the Retain deleted items for field.Under Shared Mailbox Configurations, click Configure Shared Mailbox Retention Policy.This feature allows you to apply a retention policy and also turn on the retention hold for Exchange Online shared mailboxes. From the list displayed, pick the desired mailboxes, and click Apply.Ĭonfigure Shared Mailbox Retention Policy.Enter the names of the desired mailboxes in Select Shared Mailboxes field, and click Find. You can also import the list from a CSV file.Pick either Add Permission or Remove Permission, as per your need.Ĭhoose the users and groups whose permissions you wish to modify in Select Users/Groups field by clicking the icon. Based on your need, select the permissions- Send As, Send on Behalf, and Modify Full Access-that you wish to set/modify or remove.Under Shared Mailbox Tasks, click Shared Mailbox Delegation.Under Exchange Online, click Shared Mailbox Management.Click Management from the options on the left pane.

This feature allows you to set/modify or remove the Send As, Send on Behalf, and Full Access permissions that users and groups have on Exchange Online shared mailboxes.
